What do you do?
With approximately 76,000 employees at some 1,300 locations in over 100 countries, Kuehne and Nagel is one of the world’s leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on driving value chains and building a customer excellence culture through people, expertise and technology.
Why did you choose to participate in SC21?
SC21 was recognised as being complimentary to the Kuehne-Nagel Production System and would enhance their continuous improvement approach with new tools and methods supported by independent review and assessment. In 2017 with Leonardo’s encouragement two sites were signed up to the programme. It was quickly recognised that the outward facing supply chain elements of SC21 significantly enhanced their internal continuous improvement programme and consequently it is now planned for further appropriate K&N sites to join them on the journey to supply chain excellence.
What has SC21 helped you to achieve?
Our SC21 silver awards allowed for accurate positioning of Kuehne and Nagel in the marketplace from external benchmarking of the business and manufacturing processes.
- Better engagement – received an average of 9 improvement suggestions a month and a joint Leonardo-K&N project list with 39 projects identified
- Change – 16 completed KN continuous improvement projects and 3 completed business improvement projects
- Improvement –82% increase in labour productivity
- Saving – £77,186 annual cost reduction for the customer
- Growth – contract growth