Competitiveness & Growth (C&G)


The SC21 Competitiveness & Growth (C&G) programme was specifically designed to focus on increasing competitiveness and improving organisational capability in the eyes of the customer.

Competitiveness & Growth (C&G) and NMCL

The SC21 C&G programme utilised the National Manufacturing Competitiveness Level (NMCL) System. This system was developed by an ADS and SMMT led consortium, supported by industry primes and OEMs. It is a set of processes, tools and techniques that not only assesses a company’s competitiveness and indicates how they are performing, but also highlights areas where improvement can and should be made.

SC21 C&G Deployment Framework

Capability Assessment

The Capability Assessment (CA) consists of a series of structured questions led by an industry expert that examine the company’s capabilities. Numerical scoring in the assessment is analysed against the views of the company’s customers and also with consideration to the rate of the company’s growth and how far through that growth cycle it currently is. This is assessed against six dimensions:

  • Quality,
  • Delivery,
  • Cost,
  • Flexibility,
  • Technology & Product, and
  • Customer Experience.

It also provides competitive score or National Manufacturing Competitiveness Level (NMCL) benchmark.

Programme Pack of Improvement Modules (IM)

The output of the assessment is then combined with the company’s financial reports, to build a business case for the improvements to be undertaken, linked directly to improved performance.
The resultant improvement activity is designed to boost their performance, which is both strategically important to the company and focussed on their customer’s key needs, and identifies specific Improvement Modules (IM) draw from an overall Improvement Library tailored to their individual needs.

Directly coupled to the Capability Assessment and business case is a syllabus of Improvement Modules.

The 122 Improvement Modules are aligned to four key business themes:

These Improvement Modules, delivered by approved providers, detail specific areas of focus within the company, and will only be recommended if they can be financially justified, and increase the competitiveness and productivity of the company.

Capability Re-Assessment

Once the programme of improvements has been completed, the assessor will perform a re-evaluation of the company’s assessment to understand if the anticipated improvements have been achieved, whether there has been the expected enhancement to the company’s financial performance, and to determine if the company has become more competitive against their peers. This will generate a National Manufacturing Competitiveness Level (NMCL) score which can be used to benchmark the company’s competitiveness and track improvement.

Key Success measures

The key success measures for the SC21 Competitiveness and Growth programme are:

A.  Increased firm-level labour productivity;

B.  Increased firm-level GVA and profitability;

C.  Increased firm level competitiveness;

D.  Business retained due to implementation of the improvement plan;

E.  Business generated due to implementation of the implementation plan;

F.  Jobs safeguarded and created