Since 1984, we have been enabling our clients to improve their business performance by translating their aspirations into tangible actions. We are a friendly team of expert practitioners who consult and train around the world across all functional areas, with every kind of performance challenge, we enable you to improve your business performance through better processes and more engaged people, and we would love to show you what we can do.
A different way of working
You can’t drive a car by looking in the rear view mirror, but it is helpful to know what’s behind you; this is true of both process performance and organisational development.
From our foundation in 1984 when we were endorsed by Deming, we used “Process” in our company’s name, indicating that our business would focus on answering a vital leadership question “By what method?”
30 years on we continue to prosper because we help our clients succeed – success that is underpinned by our philosophy of a different kind of improvement – the System of Profound Knowledge.